Support

Account

How do I create an account on Mirronet?

You can sign up using your email, Google ID, Facebook ID, or Apple ID. Simply fill in your details and accept the terms and conditions to proceed.

How do I reset my password?

On the login page, click 'Forgot Password', enter your registered email, and follow the link sent to your inbox to reset your password.

Can I delete my account?

Yes, you can request account deletion by contacting support through the app’s 'Contact Support' section.

Security & Privacy

How secure is my data on Mirronet?

Mirronet ensures data security by encrypting sensitive information and following industry-standard security measures to protect user privacy.

Who can see my location on Mirronet?

Only friends you have approved can see your location if you choose to share it. You can control location-sharing settings in the app.

What happens if I report a user?

When you report a user, our admin team reviews the report and takes necessary action, including suspending the user if necessary.

Messaging & Communication

How do I send messages to other users?

Go to the Messenger section and select a friend to start a conversation. If it’s a new chat, the recipient must accept your message request.

Can I make voice and video calls?

Yes, Mirronet supports both voice and video calls within the Messenger feature.

What happens when I block a user?

Blocked users cannot send you messages or interact with your profile. However, they will still be able to send messages that won’t be delivered.

Location & Safety Features

How does Mirronet’s live location sharing work?

You can send your live location to selected guardians by pressing the 'Help' button in the app.

What is Geo-Fencing (Witch Fence)?

Geo-Fencing allows you to set up virtual boundaries. If you enter or exit these areas, your guardians receive a notification.

Can I track my location history?

Yes, Mirronet provides a 'Footprints' feature that tracks and displays places you've been in a day, week, or month.

Social & Networking

How do I add friends on Mirronet?

You can send friend requests to other users. Once accepted, you can interact with them through posts, messages, and location sharing.

How do I create a post?

Click on 'Create Post' from your dashboard, add text, images, videos, or location pins, and choose your privacy settings before sharing.

Can I edit or delete my posts?

Yes, you can edit or delete your posts at any time from your profile or news feed.

Events & Notifications

How do I view events in my area?

Go to the 'Events Calendar' section to see upcoming events in your location.

What notifications will I receive?

You will receive notifications for friend requests, likes, comments, live location shares, and important app updates.

Can I disable notifications?

Yes, you can manage notifications from the 'Settings' section under 'Push Notifications'.

App Settings & Support

Where can I find app settings?

All app settings, including notifications, check-ins, and account preferences, can be found under the 'Settings' tab.

How do I contact Mirronet support?

You can reach our support team via the 'Contact Support' section in the app, where you can submit your queries.

How do I update the app?

Ensure you have the latest version by visiting the App Store (iOS) or Google Play Store (Android) and checking for updates.

Stay Connected, Stay Safe

Experience seamless communication, safety alerts, and real-time tracking—all in one app.